Operations and Maintenance

  • Network operations and network maintenance 24 x 7
  • Emergency call-out
  • Engineering front desk
  • Hardware & software maintenance
  • Preventive maintenance contracts on annual/monthly basis for telecom equipment
  • Installation and commissioning of telecom equipment NODE-B, TX EQUIPMENT, FIBER EQUIPMENT
  • Current Job we render

    Tata Sky DTH : Installation & Maintenance at Mumbai with Strength of 50 Force

    Reliance (Ericsion): Installation & Maintenance at Mumbai with Strength of 50 Force

    Alcatel-Lucent: Fiber Maintenance,Voice DSL Installation & Maintenance at Mumbai with Strength of 50 Force

    Every O&M Splicing Team Consists of :

    One Splicer, One Technician, One Labour, One Driver, One Dedicated Vehicle, One Dedicated Splicing Machine, One Dedicated OTDR and Power Meter. This team can handle 100 Km of route (Road Length)‏. Team will work in 12 hours shift.

    Every Patrolling Team includes :

    Let's see how O&M team will operate :-

    Step 1

  • There will be ---------- Central Hub which will consists of patrolling head / coordinator who will handle day to day patrolling issues and O&M In charge who will coordinate with O&M teams.
  • Patroller from site will inform any undergoing work on the specified links to the patrolling co-ordinator in the Central Hub located at --------- Office and report for the same will be collected by Patrolling Coordinator on the next day.
  • Same information will be passed to respective O&M teams by the patrollers. Copy of the report created will be provided to the team for reference.
  • Control point: - The daily patrolling report should be submitted on the next day. e.g. Report for 14th will be submitted on 15th by all the patrollers.

    Step 2

  • Once the patrolling head gets the details from the respective patrollers , he compiles the data (on the basis of telephonic conversation , daily reports )
  • Patrolling head will discuss the data with O&M In charge so as to decide the priority of the preventive maintenance.
  • O&M In charge will discuss with the O&M team about any action to be taken.
  • O&M In charge will also inform the civil contractor / Internal Civil team if their support is needed in the maintenance activity.
  • O&M In charge will inform O&M team about the tasks allotted to civil contractor / Internal Civil team in the area covered by that O&M team. This will help O&M team to co-ordinate with the civil contractor / Internal Civil team.
  • The Central Team will follow up the tasks given to O&M team and civil team.
  • Control point: -Everyday the status on these jobs will be mailed to Management and Client.

    Step 3

  • Civil Contractor will revert back to the O&M Incharge on completion of work.
  • O&M team will also confirm the work done by the contractor.
  • Central Hub will verify the quantity , amount of work done by the contractor. They can also do the acceptance testing on random basis.
  • Control point: -Civil contractor have to submit daily work done on weekly/ daily basis which will have to be cleared by the Central Hub.

    Step 4

  • O&M team will reconfirm any splicing done / fault rectification done to the central hub.
  • O&M team will attach following reports for daily work.
  • Daily work sheet (list of all jobs done in a day).
  • Splicing Report (Report for mentioning Fibre details on which work is carried out
  • Event Report (Report mentioning MTTR , temporary / permanent restoration)
  • Material Consumption Sheet. (Quantity of material used)
  • Testing report (OTDR report in case of Fiber testing done)
  • Control point:-O&M team will have to submit these reports on daily basis to the central hub

    Step 5

  • Central Hub will check all the reports submitted by Splicer for following details
  • Fiber Nos. / details, No. of cores, Material used, Additional action to be taken (incase of temporary rectification), Verification done by Client Engineer.(Reports signed by Engineer).
  • These reports will be then forwarded to report collection / documentation unit for entry in Annexure and filing.
  • Once the annexure is final it will be sent to Invoicing/ documentation unit.
  • This unit will then prepare all the supporting documents for the invoicing to be created. (Invoice , final team wise annexure, numbering of reports according to annexure, Patrolling summery ) and create a file with all these documents attached.
  • Control point:-All the documents will have to be stamped and duly signed by concerned Authority before submitting the invoice to client. The invoice for previous month should be raised and submitted before 5th of the current month

    Patrolling cum Action Taken Report is MIS report

  • Possible damage to OFC as observed by Patroller
  • Any ongoing work on the specified routes
  • Action taken / to be taken on the observed disturbencies (this will be decided by O&M incharge) or any preventive maintenance to be done‏
  • This report will be sent on a daily basis as a soft copy to concerned client engineer / representative.‏
  • This report is to be filled first by Patrollers and then action to be taken has to be filled by O&M incharge
  • Event Report is MIS report which gives us idea about

  • Possible reason for fault
  • Total response time of team to rectify the fault
  • Restoration type – temporary / permanent
  • Any observation made which can be used to avoid further damage to OFC
  • This report is to be filled first by Patrollers and then action to be taken has to be filled by O&M incharge
  • This report will be sent on the next day of fault rectification as a soft copy to concerned client engineer / representative